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Bug

A published layer is opened in a different map extent from the map extent defined in the layer's settings, with a defined scale range in the Visualization tab and in Map Viewer Classic.

Last Published: February 7, 2022 ArcGIS Online
Bug ID Number BUG-000144554
SubmittedNovember 16, 2021
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found9.3
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusNon-Reproducible

Additional Information

This issue is no longer reproducible following the October 2023 ArcGIS Online release. If experiencing the described behavior, please reach out to Esri Support Services for troubleshooting assistance.

Workaround

Set the visibility range preview to World.

Steps to Reproduce

Bug ID: BUG-000144554

Software:

  • ArcGIS Online

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