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Bug

A publicly shared blank web map created in ArcGIS Map Viewer using an ArcGIS Developer account prompts users to sign in.

Last Published: August 16, 2021 ArcGIS Online
Bug ID Number BUG-000142030
SubmittedAugust 6, 2021
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found9.2
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version Fixed9.3
StatusFixed

Workaround

  1. Sign in using ArcGIS Online Developer credentials.
  2. Click Map tab (use Map Viewer Classic) > Save (blank map)
  3. Click Share >Everyone (public).
  4. Copy the short URL and paste it into an incognito window.
  5. Click Open in Map Viewer.

No prompt to sign in is displayed.

Steps to Reproduce

Bug ID: BUG-000142030

Software:

  • ArcGIS Online

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