Bug
A publicly shared ArcGIS Online routing service is not available within the web map in Portal for ArcGIS with anonymous access.
| Bug ID Number | BUG-000109861 |
|---|---|
| Submitted | November 30, 2017 |
| Last Modified | April 28, 2025 |
| Applies to | Portal for ArcGIS |
| Version found | 10.5.1 |
| Operating System | Windows OS |
| Operating System Version | 2016 64 Bit |
| Status | Known Limit |
Additional Information
This is expected behavior. The ArcGIS Online World Route Service (used by the Directions widget in Map Viewer) is a premium service that consume credits with each route calculated. The Directions widget is purposefully hidden with this route service configured to prevent excessive credit consumption by public/anonymous users - this is the case in both ArcGIS Online and Portal for ArcGIS.Steps to Reproduce
Bug ID: BUG-000109861
Software:
- Portal for ArcGIS
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