laptop and a wrench

Bug

A Portal for ArcGIS web map created with a map service layer cannot be opened with ArcMap 10.3 using the 'item.pkinfo' file. Double-clicking the file launches ArcMap and the following error occurs, "Web Map Conversion Warning. Failed to create layer from service."

Last Published: August 6, 2015 Portal for ArcGIS
Bug ID Number BUG-000086009
SubmittedMarch 11, 2015
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.3
Operating SystemWindows OS
Operating System Version2008 R2 64 Bit
StatusNon-Reproducible

Additional Information

non repro, check sharing status of web service layer

Steps to Reproduce

Bug ID: BUG-000086009

Software:

  • Portal for ArcGIS

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