Bug
A multilayer feature service published from ArcGIS Pro with duplicate map layers from a single feature class returns the following error message, "Sync Failed General Errors: "Service error code 500"." in the ArcGIS Field Maps mobile app.
| Bug ID Number | BUG-000143649 |
|---|---|
| Submitted | October 13, 2021 |
| Last Modified | September 26, 2025 |
| Applies to | ArcGIS Field Maps |
| Version found | 21.3.0 |
| Operating System | N/A |
| Operating System Version | N/A |
| Status | Known Limit |
Additional Information
This is a known limitation. Refer to the following resource for more information: https://community.esri.com/t5/arcgis-collector-questions/update-cannot-create-offline-area-if-webmap-has-a/td-p/368000?commentID=836282&et=watches.email.thread#comment https://www.esri.com/arcgis-blog/products/collector/field-mobility/same-layer-offline-twice-collector-feature-layer-views/.Workaround
- Use the Feature Class To Feature Class tool in ArcGIS Pro on the copied feature class to create a new feature class.
- Create a hosted feature layer view in ArcGIS Online.
Steps to Reproduce
Bug ID: BUG-000143649
Software:
- ArcGIS Field Maps
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