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Bug

A misleading error message "Unable to add layer [Web Map Name]. The layer, [Web Map Name], cannot be added to the map" is returned when saving a web map in Map Viewer. The error message is prompted when uploading custom images for symbolizing unique values.

ArcGIS Online
Bug ID Number BUG-000171134
SubmittedOctober 1, 2024
Last ModifiedMarch 19, 2025
Applies toArcGIS Online
Version foundJune 2024
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusNon-Reproducible

Additional Information

This issue is not reproducible after adding more than ten additional images and following the reproduction steps. It is recommended to publish these symbols as a web style so this gallery can be on hand and not have to upload each one individually and can be shared across the organization.

Steps to Reproduce

Bug ID: BUG-000171134

Software:

  • ArcGIS Online

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