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A map service with related tables does not allow ArcGIS Online pop-ups to be configured when ArcGIS for Server is not externally available and is configured for integrated windows authentication (IWA).

Last Published: January 11, 2016 ArcGIS Online
Bug ID Number BUG-000091728
SubmittedOctober 27, 2015
Last ModifiedAugust 21, 2020
Applies toArcGIS Online
Version found3.8
Operating SystemWindows
Operating System Version7.0 64 Bit

Additional Information

When using IWA service it has to be added to Trusted Servers list in Edit Organization > Security > Trusted Server. Here is the Documentation link

Steps to Reproduce

Bug ID: BUG-000091728


  • ArcGIS Online

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