laptop and a wrench

Bug

A map service with pop-up enabled, added to a web map, does not display the layers when running an ArcGIS API for JavaScript 4.3 application using Internet Explorer (IE).

Last Published: May 30, 2017 ArcGIS API for JavaScript
Bug ID Number BUG-000104772
SubmittedApril 27, 2017
Last ModifiedJune 5, 2024
Applies toArcGIS API for JavaScript
Version foundN/A
Operating SystemWindows OS
StatusNon-Reproducible

Additional Information

No longer reproducible in 4.4

Workaround

Add the feature layers of the map service individually to the web map, and then use the web map in the same app. This loads fine for both IE and Chrome.

Steps to Reproduce

Bug ID: BUG-000104772

Software:

  • ArcGIS API for JavaScript

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options