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Bug

A map service image layer containing a mosaic dataset published from ArcGIS Pro to ArcGIS Enterprise does not display the pixel values when using the Explore tool on the Map view in ArcGIS Pro, whereas when the same workflow is performed in ArcMap, the map service layer displays the pixel values.

ArcGIS Pro
Bug ID Number BUG-000154231
SubmittedDecember 6, 2022
Last ModifiedJune 5, 2024
Applies toArcGIS Pro
Version found2.9.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusNon-Reproducible

Additional Information

This issue is not reproducible. A mosaic dataset cannot be shared as a map Image layer or map service without the Image Analyst extension, where pixels are identifiable with the Explore tool. Contact Esri Support Services if experiencing an equivalancy issue in ArcGIS Pro.

Workaround

  • Publish the map service which references the mosaic dataset from ArcMap.
  • Publish the image service from ArcGIS Pro.

Steps to Reproduce

Bug ID: BUG-000154231

Software:

  • ArcGIS Pro

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