Bug
A large extent multipatch data fails to display in the Portal for ArcGIS scene viewer and returns the error, "Scene Service load error: Error loading root node."
| Bug ID Number | BUG-000096842 |
|---|---|
| Submitted | June 2, 2016 |
| Last Modified | June 5, 2024 |
| Applies to | Portal for ArcGIS |
| Version found | N/A |
| Operating System | N/A |
| Status | Will Not Be Addressed |
Additional Information
This workflow is not recommended for multipatches as they do not scale when creating services from such datasets. The entire terrain is modeled as a single multipatch. This means the multipatch has millions and millions of vertices for a single feature and exceeds the limitations and therefore fail. The smaller ones may be within the limits and working for that reason. We do not recommend this workflow to get the terrain into Web Scene Viewer as a 3D Objects (multipatch) layers. We recommend generating an elevation service (raster tiled service with LERC format) from the raster output and use the resulting elevation service as a custom terrain in the web scene viewer. Note: Having said that, the vertices limitations have been bumped up in upcoming releases. We also added a new geoprocessing tool named 'Create Scene Layer Package' in the upcoming ArcGIS Pro 1.3 release. We have tested these datasets and it successfully created valid scene layer packages that can be published as services that can be consumed in Portal for ArcGIS and also in ArcGIS Online. Even though it is working in the upcoming release we do not recommend this workflow. Please create elevation services from your raster data and use that as an elevation layer. We do have new workflows in ArcGIS Pro 1.3 to generate such elevation services. Please refer to the documentation when the software is available.Steps to Reproduce
Bug ID: BUG-000096842
Software:
- Portal for ArcGIS
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