laptop and a wrench

Bug

A hosted feature layer view from ArcGIS Solutions cannot be transferred between accounts. The process returns “Unable to transfer item. The service 'FireHydrantOperability_flowrate' has views that are related to other services.” error message.

ArcGIS Online
Bug ID Number BUG-000179331
SubmittedSeptember 9, 2025
Last ModifiedDecember 9, 2025
Applies toArcGIS Online
Version foundN/A
Operating SystemWindows OS
Operating System Version11.0 64 bit
Version Fixed4.0 (Nov 2025)
StatusFixed

Additional Information

This issue no longer exists in ArcGIS Solutions 4.0, released in November 2025. For ArcGIS Solutions version 3.0 and earlier, the workaround should be used.

Workaround

The following is identified as the recommended workaround until the solution is updated:

1. Delete the _flowrate view, the fire hydrant inspections notebook, and the Fire Hydrant Inspections solution item.

2. Transfer the remaining items from the solution to the target user.

3. Deploy Fire Hydrant Inspections again as the new user. This creates the _flowrate view on top of the existing service under the new user, the notebook on top of the _flowrate view, and lays down a new solution item. It does not create any other items. All other items are referenced from the previous deployment.

Steps to Reproduce

Bug ID: BUG-000179331

Software:

  • ArcGIS Online

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