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Bug

A hosted feature layer fails to retain custom thumbnails when overwriting the service.

Last Published: December 12, 2017 ArcGIS Online
Bug ID Number BUG-000108239
SubmittedSeptember 22, 2017
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found5.3
Operating SystemWindows OS
Operating System Version7.0 64 Bit
StatusKnown Limit

Additional Information

The exact workflow outlined in this bug (modifying the thumbnail in ArcGIS Online and then overwriting via ArcMap or ArcGIS Pro) Is never intended to maintain a custom thumbnail. However, the workflow that Is intended to allow users to overwrite and maintain customer thumbnails (setting the custom thumbnail in ArcMap or ArcGIS Pro and then overwriting) is not functioning correctly. Bugs have been logged for this issue: BUG-000109360 - (ArcMap) BUG-000109361 - (ArcGIS Pro) Customers hitting these issues must be attached to those bugs as there is currently no intention to change the exact workflow outline in this bug.

Steps to Reproduce

Bug ID: BUG-000108239

Software:

  • ArcGIS Online

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