Bug
A file handle leak in Portal for ArcGIS returns the "Too many open files" error and requires frequent restarts in an Amazon Web Services (AWS) deployment.
| Bug ID Number | BUG-000173740 |
|---|---|
| Submitted | January 21, 2025 |
| Last Modified | July 18, 2025 |
| Applies to | Portal for ArcGIS |
| Version found | 11.3 |
| Operating System | Ubuntu Linux |
| Operating System Version | 22.04 |
| Version Fixed | 11.5 |
| Status | Fixed |
Additional Information
This defect is addressed in the Portal for ArcGIS Security 2025 Update 1 Patch. The URL is: https://support.esri.com/en-us/patches-updates/2025/portal-for-arcgis-security-2025-update-1-patch Patches are available for versions 11.4, 11.3, 11.2, 11.1, and 10.9.1. Please refer to the “Issues addressed with this patch” section of the patch page to determine the version(s) where this defect is addressed.Workaround
Restart the portal service.
This defect is addressed in the Portal for ArcGIS Security 2025 Update 1 Patch. The URL is:
https://support.esri.com/en-us/patches-updates/2025/portal-for-arcgis-security-2025-update-1-patch
Patches are available for versions 11.4, 11.3, 11.2, 11.1, and 10.9.1. Please refer to the “Issues addressed with this patch” section of the patch page to determine the version(s) where this defect is addressed.
Steps to Reproduce
Bug ID: BUG-000173740
Software:
- Portal for ArcGIS
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