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Bug

A download failure occurs when attempting to download an offline area for a web map containing a large number of attachments on Android devices in ArcGIS Collector.

Last Published: November 4, 2022 ArcGIS Collector
Bug ID Number BUG-000136541
SubmittedJanuary 5, 2021
Last ModifiedJune 5, 2024
Applies toArcGIS Collector
Version found20.2.2
Operating SystemAndroid
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

ArcGIS Collector is replaced by ArcGIS Field Maps. The issue is fixed in the ArcGIS Field Maps 22.4 release. Use the ArcGIS Field Maps app instead.

Workaround

On the Settings tab of the web map, navigate to Advanced Options in the Offline section, and set the following options to be true.

a. Editable Features: Device will download and get updates to features and attachments.

b. Read-only Features: Device will download and get updates to features and attachments.

Steps to Reproduce

Bug ID: BUG-000136541

Software:

  • ArcGIS Collector

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