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Bug

A customized pop-up in ArcGIS Pro fails to show the field value in the pop-up pane after publishing a hosted feature service to ArcGIS Online.

Last Published: May 31, 2018 ArcGIS Pro
Bug ID Number BUG-000108454
SubmittedOctober 2, 2017
Last ModifiedFebruary 12, 2025
Applies toArcGIS Pro
Version found1.4.1
Operating SystemWindows OS
Operating System Version2012 R2
StatusKnown Limit

Additional Information

Its a known limitation for now. It will be fixed once we move to JSAPI 4.x

Workaround

The workaround can either be done in ArcGIS Pro or in ArcGIS Online.1. In Pro, add a Text element and add the fields that you want in the popup. Remove the Fields element as that will be dropped when viewed in the portal map viewer; and would duplicate the data in the popup in ArcGIS Pro.<a href="http://pro.arcgis.com/en/pro-app/help/mapping/navigation/configure-pop-ups.htm" target="_blank">http://pro.arcgis.com/en/pro-app/help/mapping/navigation/configure-pop-ups.htm</a>2. In ArcGIS Online, open the hosted feature layer in ArcGIS > Configure Pop-up > Select ‘A custom attribute display’ and manually add the field as desired.

Steps to Reproduce

Bug ID: BUG-000108454

Software:

  • ArcGIS Pro

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