laptop and a wrench

Bug

A custom tablet view created in ArcGIS Experience Builder is not honored on iPad Pro 12.9-inch models.

Last Published: February 21, 2022 ArcGIS Online
Bug ID Number BUG-000146609
SubmittedFebruary 3, 2022
Last ModifiedAugust 5, 2025
Applies toArcGIS Online
Version found9.4
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusWill Not Be Addressed

Additional Information

This is a by-design behavior. The app is displayed based on the viewport width, and if the width is larger than 992, the desktop view is displayed. The iPad Pro 12.9-inch model viewport width is 1024 and it displays the desktop mode instead.

Steps to Reproduce

Bug ID: BUG-000146609

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options