Bug
A custom scale range for a tile service does not work if Generation Method in the Generate Tile Cache Tiling Scheme tool is set to PREDEFINED.
| Bug ID Number | BUG-000138379 |
|---|---|
| Submitted | March 23, 2021 |
| Last Modified | June 25, 2025 |
| Applies to | ArcGIS Pro |
| Version found | 2.7.2 |
| Operating System | Windows OS |
| Operating System Version | 10.0 64 Bit |
| Status | Will Not Be Addressed |
Additional Information
We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.Workaround
In the Generate Tile Cache Tiling Scheme tool, select NEW from the Generation Method drop-down list, and type in the desired scales.
Steps to Reproduce
Bug ID: BUG-000138379
Software:
- ArcGIS Pro
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App