laptop and a wrench

Bug

A custom printing tool published from ArcGIS Pro 3.0.x or ArcGIS Pro 3.1.x to ArcGIS Enterprise 11.1 stops working when ArcGIS Pro is installed in the same machine and upgraded to ArcGIS Pro 3.2.

ArcGIS GIS Server
Bug ID Number BUG-000163345
SubmittedNovember 30, 2023
Last ModifiedSeptember 24, 2025
Applies toArcGIS GIS Server
Version found11.1
Operating SystemWindows Server
Operating System VersionN/A
Version Fixed11.3
StatusFixed

Additional Information

This issue is fixed in ArcGIS Enterprise 11.3.

Workaround

Uninstalling or reverting ArcGIS Pro 3.2 to an older version enables the proper functionality of the custom printing tool configured in Portal for ArcGIS.

Steps to Reproduce

Bug ID: BUG-000163345

Software:

  • ArcGIS GIS Server

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