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Bug

A custom printing service does not update the layout templates by adding new layouts to the template folder that is registered with ArcGIS Enterprise as documented.

Last Published: June 3, 2019 ArcGIS GIS Server
Bug ID Number BUG-000113689
SubmittedMay 3, 2018
Last ModifiedJune 5, 2024
Applies toArcGIS GIS Server
Version found10.6
StatusKnown Limit

Additional Information

It is necessary to republish a custom print service using ArcGIS Pro when adding a new layout. This is documented at https://enterprise.arcgis.com/en/server/latest/create-web-apps/windows/tutorial-publish-additional-layouts-for-printing-with-arcgis-pro.htm#ESRI_SECTION1_A22048EF906A486B87F5923C058E441C

Workaround

Publish and overwrite the printing service after updating the layouts option.

Steps to Reproduce

Bug ID: BUG-000113689

Software:

  • ArcGIS GIS Server

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