laptop and a wrench

Bug

A corrupted trusted storage causes ArcGIS Desktop to hang during the application launch, or causes ArcMap to take a long time to start.

Last Published: January 26, 2018 ArcGIS for Desktop
Bug ID Number BUG-000110026
SubmittedDecember 7, 2017
Last ModifiedAugust 19, 2025
Applies toArcGIS for Desktop
Version found10.5.1
Operating SystemWindows OS
Operating System Version2012 R2
Version Fixed10.6.1
StatusFixed

Workaround

Install Esri CityEngine2017.1 to upgrade the Flexnet Licensing Service to 11.14.1.3 (this might not be applicable to all scenarios).

Steps to Reproduce

Bug ID: BUG-000110026

Software:

  • ArcGIS for Desktop

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