A certain tile in the Esri Oceans Basemap (located to the SouthEast of Bronx, NY) is not updating when zoomed into a scale of 1:50,000 and closer.
Last Published: August 3, 2016ArcGIS for Desktop
Bug ID Number
February 1, 2016
March 30, 2022
ArcGIS for Desktop
After review by the development team, it has been determined that this issue is related to a known limitation with the software that lies outside of Esri's control. The issue's Additional Information section may contain further explanation.
This is a known limitation. There is no cache in this area at Level 14 and larger. According to the Map Item for the base and reference: (http://www.arcgis.com/home/item.html?id=1e126e7520f9466c9ca28b8f28b5e500 & http://www.arcgis.com/home/item.html?id=0fd0c5b7a647404d8934516aa997e6d9):
"The Ocean Base map currently provides coverage for the world down to a scale of ~1:577k; coverage down to ~1:72k in United States coastal areas and various other areas; and coverage down to ~1:9k in limited regional areas."
This is not new to the current Ocean Base & Reference maps. There has never been cache at the larger scales in this area (as seen in the mature support Ocean Basemap: http://www.arcgis.com/home/item.html?id=6348e67824504fc9a62976434bf0d8d5).