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A certain tile in the Esri Oceans Basemap (located to the SouthEast of Bronx, NY) is not updating when zoomed into a scale of 1:50,000 and closer.

Last Published: August 3, 2016 ArcGIS for Desktop
Bug ID Number BUG-000093920
SubmittedFebruary 1, 2016
Last ModifiedMarch 30, 2022
Applies toArcGIS for Desktop
Version found10.3.1
StatusKnown Limit

Additional Information

This is a known limitation. There is no cache in this area at Level 14 and larger. According to the Map Item for the base and reference: ( & "The Ocean Base map currently provides coverage for the world down to a scale of ~1:577k; coverage down to ~1:72k in United States coastal areas and various other areas; and coverage down to ~1:9k in limited regional areas." This is not new to the current Ocean Base & Reference maps. There has never been cache at the larger scales in this area (as seen in the mature support Ocean Basemap:

Steps to Reproduce

Bug ID: BUG-000093920


  • ArcGIS for Desktop

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