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Bug

A callout point symbol configured with a feature service does not render in the Portal for ArcGIS Map Viewer.

Portal for ArcGIS
Bug ID Number BUG-000173610
SubmittedJanuary 14, 2025
Last ModifiedAugust 21, 2025
Applies toPortal for ArcGIS
Version found11.4
Operating SystemWindows OS
Operating System VersionN/A
StatusAs Designed

Additional Information

Symbols are currently not supported in the labelingInfo in the web map or on the feature layer. At the layer JSON on the item and the service, there is no symbol info under the labelingInfo. The map image layer handles labeling differently and exports an image from the service.

Steps to Reproduce

Bug ID: BUG-000173610

Software:

  • Portal for ArcGIS

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