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A cached map service published from a map document containing raster data and a data frame color other than the default causes the cache to contain random, no data values that occur across all scale levels.

Last Published: March 4, 2022 ArcGIS for Server
Bug ID Number BUG-000092697
SubmittedDecember 3, 2015
Last ModifiedMarch 4, 2022
Applies toArcGIS for Server
Version found10.2.2
Operating SystemN/A
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

This issue was logged against a version of the software which is no longer supported, and has not had activity in some time. We apologize that we were unable to address this issue within the current product life cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.


  • Keep the data frame color as default.
  • Use a MIXED tile format.
  • Use the ArcGIS Online tiling scheme.

Steps to Reproduce

Bug ID: BUG-000092697


  • ArcGIS for Server

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