laptop and a wrench

Bug

A blank white screen is displayed after logging into the ArcGIS QuickCapture mobile app with Broadcom or CA SiteMinder using SAML 2.0.

ArcGIS QuickCapture
Bug ID Number BUG-000162748
SubmittedNovember 6, 2023
Last ModifiedOctober 3, 2025
Applies toArcGIS QuickCapture
Version foundN/A
Operating SystemAndroid
Operating System VersionN/A
Version Fixed1.23.7
StatusFixed

Additional Information

The workaround for this issue is to use the external browser sign-in workflow.

Steps to Reproduce

Bug ID: BUG-000162748

Software:

  • ArcGIS QuickCapture

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options