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Bug

A 404 error is received when attempting to consume an ArcGIS Online hosted web application using the item interface in Portal for ArcGIS when the application is added to the users' content in the portal.

Last Published: February 5, 2016 Portal for ArcGIS
Bug ID Number BUG-000092094
SubmittedNovember 11, 2015
Last ModifiedFebruary 14, 2023
Applies toPortal for ArcGIS
Version found10.3.1
Operating SystemWindows OS
Operating System Version2012
Version Fixed10.4
StatusFixed

Workaround

1. Always access ArcGIS Online referenced applications using the 'My Content' page.2. You can add the shortened URL or the bit-ly link of the story maps as the URL in the above process and that seems to work. a. Click Add Item and choose an application.b. Choose web mapping option.c. Copy/paste URL address from the "Share link" into the URL field - eg: <a href="http://arcg.is/1MDgmr1" target="_blank">http://arcg.is/1MDgmr1</a> (Copied from the same story maps application link posted above). d. Add title and tags. Then, click add item button.e. When we try to view application from the View Item Details page, the URL opens to the right page without the 404 error.

Steps to Reproduce

Bug ID: BUG-000092094

Software:

  • Portal for ArcGIS

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