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Bug

In ArcGIS Pro, the OD cost matrix routing solution provides inaccurate results when the Destination Count Cutoff is set to one and the ArcGIS Online routing service is used.

ArcGIS Pro
Bug ID Number BUG-000161720
SubmittedSeptember 27, 2023
Last ModifiedJune 5, 2024
Applies toArcGIS Pro
Version found3.1.3
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version FixedRouting Services September 2023 release patch 1 deployed on 12th October 2023 at 6 PM pacific time, 3.3
StatusFixed

Additional Information

This issue is addressed in the Routing Services September 2023 release patch 1, deployed on the 12th of October 2023 at 6 PM Pacific Time, on ArcGIS Pro version 3.3.

Workaround

Reference the relevant region's ArcGIS StreetMap Premium routing dataset to pair the origins with the appropriate destination.

Steps to Reproduce

Bug ID: BUG-000161720

Software:

  • ArcGIS Pro

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