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Bug

In ArcGIS Pro 3.1.x, assigning, hanging, or both, a command's shortcut in the Customize the Ribbon tab of the Options window does not work.

ArcGIS Pro
Bug ID Number BUG-000158718
SubmittedJune 1, 2023
Last ModifiedJune 5, 2024
Applies toArcGIS Pro
Version found3.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusDuplicate

Workaround

Workaround to assign a new shortcut combination to a command that already posses a default shortcut:

  1. In the Windows File Explorer, navigate to %LocalAppData%\ESRI and open the ArcGIS.Desktop.Config.daml file in a desired text editor.
  2. For the command's shortcut, in the Options window, change the <insertAccelerator> tag in the open .daml file to <updateAccelerator>. Save the changes and close the text editor.
  3. Open ArcGIS Pro and navigate to the Customize the Ribbon tab in the Options windows. Find the command to assign a new shortcut to. The command should now reflect the updated shortcut assignment.

Steps to Reproduce

Bug ID: BUG-000158718

Software:

  • ArcGIS Pro

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