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Bug

ArcGIS Pro crashes when adding a Full Motion Video (FMV) file with Japanese characters in the file name.

Last Published: October 25, 2022 ArcGIS Pro
Bug ID Number BUG-000153115
SubmittedOctober 20, 2022
Last ModifiedJune 5, 2024
Applies toArcGIS Pro
Version found3.0
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version Fixed3.3, 3.2.1
StatusFixed

Additional Information

This issue is fixed in ArcGIS Pro 3.3 and 3.2.1.

Workaround

  1. On the Start menu, search for and click Settings > Time & Language > Region > Additional date, time & regional settings.
  2. In the Clock and Region window, click Change the date, time, or number formats.
  3. In the Region dialog box, click Administrative > Change system locale... > check the 'Beta: Use Unicode UTF-8 for worldwide language support' checkbox > OK.

Steps to Reproduce

Bug ID: BUG-000153115

Software:

  • ArcGIS Pro

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