laptop and a wrench

Bug

3D symbology does not appear in exported PDF documents when created via a remote desktop connection to a Windows 2008 R2 machine running ArcGIS for Desktop locally on that server.

Last Published: August 19, 2020 ArcGIS for Desktop
Bug ID Number BUG-000097465
SubmittedJune 27, 2016
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.2.2
Operating SystemWindows OS
Operating System Version2008 R2 64 Bit
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

Export the map to PDF by working locally on either machine, and not via Remote Desktop.

Steps to Reproduce

Bug ID: BUG-000097465

Software:

  • ArcGIS for Desktop

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