laptop and a wrench

Bug

An ArcGIS Online organization with the Esri World Geocoder removed from the list of geocoding utility services defaults to using the Esri World Geocode service if a CSV is imported and the address does not match with the custom geocode service configured in the organization, resulting in credit charges.

Last Published: April 11, 2018 ArcGIS Online
Bug ID Number BUG-000110236
SubmittedDecember 15, 2017
Last ModifiedAugust 21, 2020
Applies toArcGIS Online
Version found5.4
Version Fixed6.1
StatusFixed

Workaround

Add the CSV via the Content page (Add > Add Item > From my computer). The issue is only reproducible when the CSV is added to Map Viewer (either through Add or by dragging and dropping).

Steps to Reproduce

Bug ID: BUG-000110236

Software:

  • ArcGIS Online

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic