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Bug

Signing in to ArcGIS Maps for Office 4.1 to a portal installed on Windows Server 2016 that uses Integrated Windows Authentication (IWA) fails.

Last Published: January 26, 2018 ArcGIS for Office
Bug ID Number BUG-000110287
SubmittedDecember 19, 2017
Last ModifiedOctober 9, 2023
Applies toArcGIS for Office
Version found4.1
Operating SystemWindows OS
Operating System Version7
Version Fixed4.1.1
StatusFixed

Workaround

  1. Click "Sign in" under the ArcGIS Maps tab.
  2. Press Alt-Tab, and close the hanging sign-in dialog.
  3. Click sign-in again. The interface switches to interactive mode and can be used.

Steps to Reproduce

Bug ID: BUG-000110287

Software:

  • ArcGIS for Office

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