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Bug

In a highly available Portal deployment, the primary node reverts to the 'Create New Site' state, if the primary node loses connection to the content directory.

Last Published: August 18, 2017 Portal for ArcGIS
Bug ID Number BUG-000103731
SubmittedMarch 16, 2017
Last ModifiedFebruary 15, 2023
Applies toPortal for ArcGIS
Version found10.4.1
Operating SystemWindows OS
Operating System Version2012 R2
Version Fixed10.5
StatusFixed

Workaround

1) On primary node, confirm that [Portal content path]\arcgisportal\db\.config-store-connection.json matches [Portal install path]\portal\framework\etc\config-store-connection.json.2) On standby node, backup both of those files, then overwrite them with the two files from primary.3) Update the shared content directory’s nodes.properties to include the standby.4) Start the Portal for ArcGIS service on the standby node.

Steps to Reproduce

Bug ID: BUG-000103731

Software:

  • Portal for ArcGIS

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