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Bug

The Directions web app template calls the premium service https://route.arcgis.com, even when subscriber content is unselected in the web app's configuration.

Last Published: December 22, 2016 ArcGIS Online
Bug ID Number BUG-000098391
SubmittedAugust 5, 2016
Last ModifiedJune 11, 2020
Applies toArcGIS Online
Version found4.2
Operating SystemWindows
Operating System Version7
StatusNon-Reproducible

Additional Information

This behavior is expected. The checkbox for the routing service is to create a proxy to it so that the app can be shared publicly and the end user is not prompted for sign in. Keeping the box checked OFF means you are not creating a proxy to the service, and therefore, the end user will be prompted to log in with their credentials in order to authenticate access to the routing service.

Workaround

Add the premium service to My Content following steps 1-3 listed here: http://www.arcgis.com/apps/Directions/resources/doc/addpremiumservice.html

Steps to Reproduce

Bug ID: BUG-000098391

Software:

  • ArcGIS Online

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