laptop and a wrench

Bug

After a ArcGIS Data Store crash, a "RecoveryFailure" status for the ArcGIS Data Store prevents users from restoring their ArcGIS Data Store.

Last Published: April 13, 2018 ArcGIS for Server
Bug ID Number BUG-000095417
SubmittedMarch 31, 2016
Last ModifiedJune 5, 2023
Applies toArcGIS for Server
Version found10.3.1
Operating SystemWindows OS
Operating System Version2012 R2
Version Fixed10.5.1
StatusFixed

Workaround

1. User edited the file "<a href="file:C:/arcgisdatastore/etc/arcgis-data-store-config.json" target="_blank">C:\arcgisdatastore\etc\arcgis-data-store-config.json</a>" and changed "datastore.lastknownstatus" from "RecoveryFailed" to "Stopped".2. Then from the AGS admin page, the user started the ArcGIS Data Store <a href="https://supt000901.esri.com/server/admin/data/items/enterpriseDatabases/AGSDataStore_ds_fisegbw6/machines/SUPT000901.ESRI.COM" target="_blank">https://supt000901.esri.com/server/admin/data/items/enterpriseDatabases/AGSDataStore_ds_fisegbw6/machines/SUPT000901.ESRI.COM</a>3. When the ArcGIS Data Store runs into a catastrophic crash due to disk space failure, the file "<a href="file:C:/arcgisdatastore/etc/arcgis-data-store-config.json" target="_blank">C:\arcgisdatastore\etc\arcgis-data-store-config.json</a>" stores an information of the last status of the ArcGIS Data Store, and that any new attempt to start cannot recover it.

Steps to Reproduce

Bug ID: BUG-000095417

Software:

  • ArcGIS for Server

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