When the ArcGIS GIS Server PrintingTools service is configured as an ArcGIS Online utility service for printing, the first print request fails whereas subsequent requests are successful.
Last Published: September 28, 2017ArcGIS Online
Bug ID Number
BUG-000094963
Submitted
March 15, 2016
Last Modified
August 21, 2020
Applies to
ArcGIS Online
Version found
4.1
Status
Non-Reproducible
This issue was not reproducible when tested by the development team. Issues may be given this status when they cannot be reproduced or are no longer relevant in a development version of the software, but a specific fix was not installed to address the issue. The issue's Additional Information section may contain further explanation.
Additional Information
Works fine.
Workaround
Reference the print task over port 6080 by adding all the ArcGIS GIS Server services to the web map through the ArcGIS Web Adaptor with the instance name ‘arcgis’. Use both the print task and the services added to the web map over the same web adaptor instance.