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Bug

When the ArcGIS GIS Server PrintingTools service is configured as an ArcGIS Online utility service for printing, the first print request fails whereas subsequent requests are successful.

Last Published: September 28, 2017 ArcGIS Online
Bug ID Number BUG-000094963
SubmittedMarch 15, 2016
Last ModifiedAugust 21, 2020
Applies toArcGIS Online
Version found4.1
StatusNon-Reproducible

Additional Information

Works fine.

Workaround

Reference the print task over port 6080 by adding all the ArcGIS GIS Server services to the web map through the ArcGIS Web Adaptor with the instance name ‘arcgis’. Use both the print task and the services added to the web map over the same web adaptor instance.

Steps to Reproduce

Bug ID: BUG-000094963

Software:

  • ArcGIS Online

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