Passwords for built-in portal accounts in Portal for ArcGIS cannot be changed by the user. A new password cannot be entered because when the Change Password option is selected, the message, "Password Changed – Your password has successfully been changed," is displayed.
Last Published: October 29, 2015Portal for ArcGIS
Bug ID Number
BUG-000088826
Submitted
July 2, 2015
Last Modified
February 15, 2023
Applies to
Portal for ArcGIS
Version found
10.3.1
Version Fixed
10.4.0
Status
Fixed
The bug has been fixed. See the Version Fixed and Additional Information, if applicable, for more information.
Workaround
1. Add a new account and move access to everything over to that account.2. Delete the old account.3. Re-add the deleted account and move everything back with a new password.