ERROR
Attempts to connect to ArcGIS License Manager via ArcGIS Pro with a valid license fail, and return the following error message:
Error: A valid ArcGIS License Manager for your Licensing Portal could not be found on the specified host. Please contact your organization’s License Administrator to ensure that your ArcGIS License Manager is running and accessible.
Depending on the cause, use one of the workarounds described below to connect to ArcGIS License Manager via ArcGIS Pro with a valid license.
Update the hostname in ArcGIS License Manager using the Portal Administrator Directory
In the Portal Administrator Directory, the ArcGIS License Manager information is set using the following script:
{ "hostname": "<machine_name>.<domain_name>", "port": 27000 }
The image below shows the default hostname of the ArcGIS License Server Administrator machine after updating the license and removing the old keycodes file in Portal for ArcGIS.
In Portal for ArcGIS, update the hostname of the ArcGIS License Manager information via the Portal Administrator Directory.
{ "hostname": "<machine_name>.<domain_name>.com", "port": 27000 }
Set the ArcGIS License Manager port in the services.txt file
By default, the service.txt file does not designate a specific port for ArcGIS License Manager to use. Follow the steps below to edit the file and lock ArcGIS License Manager to a specified port.
C:\Program Files\ArcGIS\LicenseManager\bin
SERVER this_host ANY VENDOR ARCGIS
Note: Create a backup of the service.txt file before editing, as incorrect changes will affect the portal configurations.
SERVER this_host ANY 27000 VENDOR ARCGIS port=27004
Note: Any value between 27000 and 27009 can be used for VENDOR ARCGIS PORT.
Set the machine name in the portal-config.properties file
On the ArcGIS Server machine, set the machine name to a FQDN in the portal-config.properties file to accurately identify the machine.
Note: Create a backup of the portal-config.properties file before editing, as incorrect changes will affect the portal configurations.
C:\Program Files\ArcGIS\Portal\framework\etc
portal.machine.name=<FQDN>
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