laptop and a wrench

Bug

When using basemaps in a basemap group for offline field mapping in ArcGIS Field Maps Designer within Enterprise 11.3, an error occurs stating "The basemap does not contain credentials."

Portal for ArcGIS
Bug-ID-Nummer BUG-000170645
EingereichtSeptember 10, 2024
Zuletzt geändertOctober 31, 2024
Gilt fürPortal for ArcGIS
Gefunden in Version11.3
BetriebssystemWindows OS
Betriebssystemversion2019 64 Bit
StatusAs Designed

Zusätzliche Informationen

"The basemap does not contain credentials." error message is expected when using an Esri basemap that has not been configured for offline use. Per our documentation, "The default Esri basemaps included in your portal are not enabled for offline use. You can take similar basemaps offline by adding an Esri basemap from ArcGIS Online to your web map." Source: https://enterprise.arcgis.com/en/portal/latest/use/take-maps-offline.htm#ESRI_SECTION1_C0331D55CAE14D4FAB1B54354A9246F2 In order to avoid this error message, the "Use an Esri basemap offline" workflow will need to be completed as described in the documentation linked above. The workflow involves adding Esri Tiled Basemaps or Vector Basemaps that are configured for offline use into the ArcGIS Enterprise portal as items with stored ArcGIS Online credentials.

Schritte zur Reproduzierung

Bug-ID: BUG-000170645

Software:

  • Portal for ArcGIS

Benachrichtigung erhalten, wenn sich der Status eines Bugs ändert

Esri Support App herunterladen

Weitere Informationen zu diesem Thema erkunden

Unterstützung durch ArcGIS-Experten anfordern

An den technischen Support wenden

Esri Support App herunterladen

Zu Download-Optionen wechseln