laptop and a wrench

Bug

When the JavaScript Print Widget "Set Scale" option is enabled, the map extent or the map viewpoint is not allowed to change for successive map printouts.

Zuletzt veröffentlicht: May 11, 2021 ArcGIS API for JavaScript
Bug-ID-Nummer BUG-000135228
EingereichtNovember 6, 2020
Zuletzt geändertJuly 4, 2025
Gilt fürArcGIS API for JavaScript
Gefunden in Version4.17
BetriebssystemWindows OS
Betriebssystemversion10.0
Behoben in Version4.20
StatusFixed

Workaround

First Option:

  • Leaving the "Set Scale" disabled does not lock the map extent or the map viewpoint from the first printout.

Second Option:

  • The other option is the Template Options class which programmatically sets the scale to "True" for the Print widget. This parameter does not lock the map extent or the map viewpoint after the first printout.
  • Refer to the video attachment workaround.mp4 which demonstrates the Print widget using the Template Options class that does not lock the map extent or the map viewpoint for subsequent printouts. The video also shows manually re-enabling the "Set Scale" option re-activates the bug.

Run the sample JavaScript application link below.

Link:

  • https://jsbin.com/wiwaker/2
  1. Print the current map extent. If the exported map is blank, load the generated URL/link into a separate tab which should load the PDF image.
  2. Pan the map to a different map extent and zoom in by one level.
  3. Click the refresh button to update the map scale.
  4. Print the map. If the exported map is blank, load the generated URL/link into a separate tab which should load the PDF image.
  5. Compare the two printouts. The second printout will show that the map extent and map viewpoint is different from the first printout.

Side Note:

Manually re-enabling the "Set Scale" option re-activates the bug.

  1. Using this same application, manually disable and then re-enable the "Set Scale" option.
  2. Print the current map extent. If the exported map is blank, load the generated URL/link into a separate tab which should load the PDF image.
  3. Pan the map to a different map extent. Print the map. If the exported map is blank, load the generated URL/link into a separate tab which should load the PDF image.
  4. Compare the two printouts. The latest printout will show that the map extent has not changed from the previous printout after manually re-enabling the "Set Scale" option.

Schritte zur Reproduzierung

Bug-ID: BUG-000135228

Software:

  • ArcGIS API for JavaScript

Benachrichtigung erhalten, wenn sich der Status eines Bugs ändert

Esri Support App herunterladen

Weitere Informationen zu diesem Thema erkunden

Unterstützung durch ArcGIS-Experten anfordern

An den technischen Support wenden

Esri Support App herunterladen

Zu Download-Optionen wechseln