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Bug

When opening maps and apps in a mobile browser on iOS devices, the browser randomly refreshes after interacting with the map.

ArcGIS Maps SDK for JavaScript
Bug-ID-Nummer BUG-000169078
EingereichtJuly 11, 2024
Zuletzt geändertSeptember 19, 2025
Gilt fürArcGIS Maps SDK for JavaScript
Gefunden in Version4.29
BetriebssystemApple iOS
Betriebssystemversion17.x
StatusKnown Limit

Zusätzliche Informationen

If this issue is still reproducible with the most recent release, reach out to Technical Support to troubleshoot and further narrow down the cause of the application refreshing in the browser tab. iOS is more sensitive to memory and CPU usage than Android, with these resources constantly monitored by the operating system. When the operating system detects excessive pressure on the device’s resources, it can trigger a browser tab restart. Each release includes efforts to identify and improve specific areas of the API to increase efficiency and reduce the likelihood of this occurring.

Schritte zur Reproduzierung

Bug-ID: BUG-000169078

Software:

  • ArcGIS Maps SDK for JavaScript

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