laptop and a wrench

Bug

When creating charts in Open Data, if feature services are not shared with 'Everyone', the following error message is returned: "The underlying service failed to respond."

Zuletzt veröffentlicht: August 15, 2018 ArcGIS Online
Bug-ID-Nummer BUG-000115758
EingereichtJuly 31, 2018
Zuletzt geändertJune 5, 2024
Gilt fürArcGIS Online
Gefunden in Version6.2
StatusKnown Limit

Zusätzliche Informationen

Services used to back Open Data datasets must be shared to Everyone (and to a group that has been added to the site). According to http://docstg.arcgis.com/en/hub/data/server-configuration-details.htm: "Services need to be publicly accessible ArcGIS Hub contains a process that will query statistical information from the server to show a summary of the data as well makes requests for the data 1,000 records at a time to build up a cache to support download file types. This automatic ETL (extract-transfer-load) process is run when a consumer attempts to download the data, and once cached, the download request will respond from the cache to help save the load on your server. Both of these services to index and build the cache need to communicate with the server through the firewall." The error message is returned If the service is shared only to the group and not to Everyone, as the service is no longer publicly available.

Schritte zur Reproduzierung

Bug-ID: BUG-000115758

Software:

  • ArcGIS Online

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