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Bug

When creating a distributed collaboration between two ArcGIS Enterprise portals where the host is internally available and the guest is externally available, both manual and scheduled syncs fail with an error message return, "Error: Cannot execute collaboration workspace sync: could not reach participant portal id <>. Failed to initialize client connection to <>."

Zuletzt veröffentlicht: October 1, 2022 Portal for ArcGIS
Bug-ID-Nummer BUG-000151424
EingereichtAugust 9, 2022
Zuletzt geändertJune 5, 2024
Gilt fürPortal for ArcGIS
Gefunden in Version10.8.1
BetriebssystemWindows Server
Betriebssystemversion2016 64 Bit
StatusKnown Limit

Zusätzliche Informationen

The guest organization must outbound network access to the host organization.

Workaround

The current workaround is to have the externally available ArcGIS Enterprise portal act as the host and have the internally available ArcGIS Enterprise portal act as the guest in the distributed collaboration. If 'Send and Receive Content' is enabled, both Portal for ArcGIS sites is able to send and receive information from one another.

Schritte zur Reproduzierung

Bug-ID: BUG-000151424

Software:

  • Portal for ArcGIS

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