laptop and a wrench

Bug

When ArcGIS Pro 1.1 is licensed with Portal for ArcGIS's Named User license, users are unable to update to ArcGIS Pro 1.2 using the software update with the error, "The Esri Update service is temporarily unavailable" even though the user is signed in to ArcGIS Online and set it at the active portal.

Zuletzt veröffentlicht: November 3, 2016 ArcGIS Pro
Bug-ID-Nummer BUG-000100519
EingereichtNovember 1, 2016
Zuletzt geändertMarch 30, 2022
Gilt fürArcGIS Pro
Gefunden in Version1.1
Server-PlattformWindows OS
Client-Plattform2012 R2
StatusDuplicate

Zusätzliche Informationen

Duplicate of BUG-000097834: Issue addressed in ArcGIS Pro 1.3.0.

Workaround

Perform a manual update of ArcGIS Pro 1.2 by uninstalling ArcGIS Pro 1.1 and installing ArcGIS Pro 1.2. This issue is not reproducible with ArcGIS Pro 1.3.

Schritte zur Reproduzierung

Bug-ID: BUG-000100519

Software:

  • ArcGIS Pro

Hilfe von ArcGIS-Expert*innen erhalten

Technischen Support kontaktieren

Die Esri Support-App herunterladen

Zu den Download-Optionen

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