laptop and a wrench

Bug

When adding Web Map Tile Service (WMTS) or Web Feature Service (WFS) layers with sublayers to a web map in ArcGIS Online, the layers do not get added.

ArcGIS Online
Bug-ID-Nummer BUG-000166863
EingereichtApril 19, 2024
Zuletzt geändertOctober 14, 2025
Gilt fürArcGIS Online
Gefunden in VersionFeb 2024
BetriebssystemWindows OS
Betriebssystemversion10.0
StatusWill Not Be Addressed

Zusätzliche Informationen

This issue is occurring due to an error on older services where the X,Y geoJSON coordinates are flipped. ArcGIS Server has fixed this issue in previous releases (refer to BUG-000147004, BUG-000151930, and BUG-000137975), so updating to a more recent version of ArcGIS Enterprise solve the problem.

Workaround

  1. Add the layers to ArcGIS Online Map Viewer Classic. This stores the layer identifier information properly.
  2. Save the web map, and open the web map using Map Viewer.
  3. Copy the JSON details associated with the operational layers from the classically produced map to the new map.

The layers function as expected.

Schritte zur Reproduzierung

Bug-ID: BUG-000166863

Software:

  • ArcGIS Online

Benachrichtigung erhalten, wenn sich der Status eines Bugs ändert

Esri Support App herunterladen

Weitere Informationen zu diesem Thema erkunden

Unterstützung durch ArcGIS-Experten anfordern

An den technischen Support wenden

Esri Support App herunterladen

Zu Download-Optionen wechseln