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Bug

When adding a Web Map Tile Service (WMTS) service in the Map Viewer Classic, the data does not appears. The URL is incorrect because the parameter value for "service=" is doubled. The value is "service=WMTS,WMTS" instead of just "service=WMTS".

Portal for ArcGIS
Bug-ID-Nummer BUG-000175896
EingereichtApril 18, 2025
Zuletzt geändertJune 18, 2025
Gilt fürPortal for ArcGIS
Gefunden in Version11.1
BetriebssystemWindows Server
Betriebssystemversion2022
StatusWill Not Be Addressed

Zusätzliche Informationen

This issue is logged against the Map Viewer Classic (3.x JS SDK) which is now deprecated (See deprecation notice https://support.esri.com/en-us/knowledge-base/deprecation-map-viewer-classic-deprecation-000030662) The issue is not reproducible in ArcGIS Enterprise Map Viewer (4.x JS SDK). We recommend users use the Map Viewer for all their workflows

Workaround

Use Map Viewer instead of Map Viewer Classic and in ArcGIS Online or in ArcGIS Enterprise from version 11.3, add the service as an item before adding it to the map viewer.

Schritte zur Reproduzierung

Bug-ID: BUG-000175896

Software:

  • Portal for ArcGIS

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