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Bug

Video added to a story map plays fine, but when configuring the map, the following error message is returned, "Could not access video."

Zuletzt veröffentlicht: September 9, 2021 ArcGIS Online
Bug-ID-Nummer BUG-000130684
EingereichtMay 7, 2020
Zuletzt geändertJune 5, 2024
Gilt fürArcGIS Online
Gefunden in Version8.1
BetriebssystemWindows OS
Betriebssystemversion10.0
StatusWill Not Be Addressed

Zusätzliche Informationen

Esri is focusing development efforts on the current-generation ArcGIS StoryMaps product and has previously announced that the classic storytelling templates, which are currently in extended support, are to be moved to mature support in October 2023. Hence, the development team is no longer considering enhancements to the classic templates and is only considering critical-priority bug fixes. This issue is an enhancement or a known limitation that has not been classified as critical, so the development team does not plan to address it in the classic Esri Story Maps templates. ArcGIS StoryMaps is being developed with modern technology and design patterns, as well as the benefit of years of feedback received from the storytelling community about Esri’s classic storytelling templates. Although there are issues and enhancements that are not to be implemented in the classic templates, many of these have already been incorporated into ArcGIS StoryMaps or are being considered for future updates to ArcGIS StoryMaps. Refer to the ArcGIS Blog at https://www.esri.com/arcgis-blog/?s=#&tag=classic-esri-story-maps-transition for more information on the classic storytelling template transition plan.

Workaround

Create a Story Map (Map Journal):

  1. ArcGIS Online > Content > Create > Configurable Apps > Build a Story Map > Story Map Journal.
  2. Create a web map.
  3. Select Side Panel.
  4. Find the embed option at the bottom of the selected YouTube video and copy the HTML code.
  5. Go back to the story map builder and select Web Page for the main stage. 
  6. Paste the HTML code into the Embed Code section.
  7. Click Configure.

Schritte zur Reproduzierung

Bug-ID: BUG-000130684

Software:

  • ArcGIS Online

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