Bug
Validation and Repair tool fails to uninstall patches when customer is trying to remove patches in order to validate the portal for installing the new Portal for ArcGIS Security 2023 Update 1 Patch B. The following error is returned, "There were issues uninstalling patches from your portal machine".
| Bug-ID-Nummer | BUG-000166487 |
|---|---|
| Eingereicht | April 4, 2024 |
| Zuletzt geändert | June 12, 2025 |
| Gilt für | Portal for ArcGIS |
| Gefunden in Version | 10.8.1 |
| Betriebssystem | Windows OS |
| Betriebssystemversion | 10.0 |
| Status | Non-Reproducible |
Zusätzliche Informationen
Issue is not reproducible with the specific patch. If experiencing this behavior, reach out to Esri Support Services as a new reproduction case is needed to continue investigation.Workaround
- For the uninstallation, the source of the installaiton is needed.
- It is not done with the traditionally MSI-Installer (the information is not displayed).
- Check within Registry the SourceDir within [HKEY_LOCAL_MACHINE\SOFTWARE\ESRI\Portal for ArcGIS].
- Place the installs there and run the Validation and Repair tool again, this uninstall all the patches.
Schritte zur Reproduzierung
Bug-ID: BUG-000166487
Software:
- Portal for ArcGIS
Benachrichtigung erhalten, wenn sich der Status eines Bugs ändert
Weitere Informationen zu diesem Thema erkunden
Nach zugehörigen Informationen suchen
Nach Schulungen zu diesem Thema suchen
Ideen erkunden und Feedback geben
Unterstützung durch ArcGIS-Experten anfordern
Esri Support App herunterladen