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Bug

Users are unable to upload attachments larger than 2 MB in ArcGIS Survey123 when running in an ArcGIS Enterprise 11.4 on Kubernetes environment. Attempts to upload larger files return the error message "Error in getting register Item for service".

ArcGIS Survey123
Bug-ID-Nummer BUG-000177304
EingereichtJune 19, 2025
Zuletzt geändertJuly 16, 2025
Gilt fürArcGIS Survey123
Gefunden in VersionN/A
BetriebssystemAWS EKS
BetriebssystemversionN/A
StatusIn Review

Workaround

When attachments are added directly to the related feature layer using Map Viewer, rather than through the ArcGIS Survey123 form, files larger than 2 MB can be uploaded without issues.

This confirms the feature service allows larger uploads, and the issue is isolated to the behavior of the ArcGIS Survey123 form when deployed in ArcGIS Enterprise 11.4 on Kubernetes.

Schritte zur Reproduzierung

Bug-ID: BUG-000177304

Software:

  • ArcGIS Survey123

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