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Bug

Unable to use the web adaptor for the Routing Utility service in ArcGIS Business Analyst Enterprise 10.7.1 in a federated portal environment. The error, "Error: An error occurred while creating a site. Please try again later." is returned.

Zuletzt veröffentlicht: August 22, 2022 ArcGIS Business Analyst Enterprise
Bug-ID-Nummer BUG-000127351
EingereichtDecember 12, 2019
Zuletzt geändertJune 5, 2024
Gilt fürArcGIS Business Analyst Enterprise
Gefunden in Version10.7.1
BetriebssystemWindows OS
Betriebssystemversion10.0
Behoben in Version10.8.1
StatusFixed

Zusätzliche Informationen

This is caused by an incorrect private server URL being used by GeoEnrichment for drive time requests with this deployment pattern. This issue is fixed in the 10.8.1 release.

Workaround

Navigate to the following location:

  1. Navigate to Portal Home > Settings > Utility Services > Directions and Routing.
  2. Change the routing service type drop-down from Routing to Service Area.
  3. Use the fully qualified domain name (FQDN) with the 6443 port rather than Web Adaptor.
  4. Restart the World GeoEnrichment Service in Server Manager.

Schritte zur Reproduzierung

Bug-ID: BUG-000127351

Software:

  • ArcGIS Business Analyst Enterprise

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