laptop and a wrench

Bug

Unable to use the Cached Map service with custom scales as a basemap with Portal for ArcGIS.

Zuletzt veröffentlicht: February 24, 2022 Portal for ArcGIS
Bug-ID-Nummer BUG-000089876
EingereichtAugust 12, 2015
Zuletzt geändertJune 5, 2024
Gilt fürPortal for ArcGIS
Gefunden in Version10.3.1
BetriebssystemWindows OS
Betriebssystemversion10.0
StatusWill Not Be Addressed

Zusätzliche Informationen

This issue was logged against a version of the software which is no longer supported, and has not had activity in some time. We apologize that we were unable to address this issue within the current product life cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

  1. Create a Basemap Group in Portal for ArcGIS.
  2. Create a web map in Portal for ArcGIS with just the custom basemap > Share with the Basemap Group.
  3. Navigate to My Organization > Edit Settings > Map > Basemap Gallery > Select your Basemap Group> Add default basemaps > Save.
  4. Create a map in Portal for ArcGIS with other layers > Save > Share as Application > Option to use custom scale basemap from the Basemap widget.

Schritte zur Reproduzierung

Bug-ID: BUG-000089876

Software:

  • Portal for ArcGIS

Benachrichtigung erhalten, wenn sich der Status eines Bugs ändert

Esri Support App herunterladen

Weitere Informationen zu diesem Thema erkunden

Unterstützung durch ArcGIS-Experten anfordern

An den technischen Support wenden

Esri Support App herunterladen

Zu Download-Optionen wechseln